VendorNet’s StoreNet® Live multi-channel integration software helps retailers enhance their operations by connecting inventory across commerce channels, including tapping into local store inventory to fulfill online orders, and sourcing products from the most efficient location. StoreNet Live delivers a distinct competitive advantage for retailers to leverage fixed store overhead to increase sales and improve customer loyalty and satisfaction.
Multi-channel retailers can now offer consumers a more flexible and seamless shopping experience with multiple shop online fulfillment options including In-Store Pickup, Ship-from Store, and Ship-to Store, and traditional direct-to-consumer fulfillment from warehouses. With more and more consumers turning to the e-commerce sales channel, multi-channel software that provides visibility not only to warehouse inventory, but also to store inventory, could make the difference between an abandoned cart and always saving the sale.
StoreNet Live shop online In-Store Pickup and Ship-from Store technology leverages store-level inventory to fulfill e-commerce orders when the order cannot be fulfilled from the warehouse due to out-of-stock conditions or when a consumer chooses to order online and pickup in a store. By making store inventory seamlessly available for e-commerce sales, retailers are able to realize lost sales opportunities and optimize inventory across what have traditionally been independent sales and fulfillment channels. With this revolutionary multi-channel software, StoreNet Live provides a single view of store and warehouse inventory to your e-commerce platform to improve sku availability for online shoppers, and enable a In-Store Pickup, Ship-from Store fulfillment model to maximize order profitability.
StoreNet Live proactively addresses the shift of retail sales from traditional stores to the Internet to optimize available store inventory and personnel resources. E-commerce orders designated for store fulfillment are electronically transmitted to StoreNet Live, which routes the orders to the best available stores based on retailer-defined store allocation business rules. Store personnel access the orders complete with pick list, packing slip, and shipping label through a VendorNet-enabled web portal. Once orders are picked and packed, StoreNet Live’s carrier integration features automate shipment to the customer. Aggregate Inventory counts from all fulfillment locations are maintained throughout the fulfillment process to ensure each sales channel maintains accurate information to maximize sales.
StoreNet Live multi-channel software addresses the increasing customer demand for a seamless shopping experience. It’s today’s solution for cross-channel inventory integration and flexible fulfillment, and the ultimate answer to true customer satisfaction – with the added benefit of protecting your investment in inventory and your existing retail systems infrastructure.
|Direct-to-Consumer Warehouse Out-of-Stocks||Integration of inventory and fulfillment between store(s) and warehouse(s)||Captures lost sales and improves product availability, and customer satisfaction|
|Disconnected Systems||Back end middleware between e-commerce, stores, and retail inventory systems||Single inventory view across all sales channels|
|Inventory Forecasting||Visibility to e-commerce order captures designated for store fulfillment||Better product demand data improves inventory forecasting|
|Product Selection||In-store and warehouse inventory visibility||Easily sell products and expand online product availability using store inventory|
|Performance Monitoring||Online reporting and store performance analysis||Manage and measure sales performance across stores and your
|Order Profitability||Rules-based store allocation engine routes orders to best store fulfillment location||Sell through end-of-season merchandise at non-discounted prices, and lower inventory carrying costs|
|Order Tracking||Carrier integration for electronic manifesting and ship confirmations, and order status||Order status and visibility for customer, call center agents, and store personnel|
|Consistent Store Fulfillment Practices||Easy-to-use, web-based, process-driven user interface||Step-by-step fulfillment processes across stores and warehouses including customized pick list, pack slips, and shipping labels|
|Labor Intensive Store Fulfillment Processes||Seamless online visibility to store inventory, and intelligent order routing for in-store fulfillment||Eliminates significant labor costs associated with manually checking inventory levels, distributing orders to stores, tracking orders from the stores, and billing the customer|
|Customer Satisfaction & Loyalty||Inventory visibility and order fulfillment based on flexible customer-centric criteria||Improved sku availability, and decreased fulfillment time and expense including pick-up in store, ship-from store, and ship-to store|
|Cannibalizing Store Inventory||Retailer-defined fulfillment rules to ensure balanced inventory availability across stores||Prevents item-level, in-store shortages based on business rules such as on-hand inventory, store foot traffic, and customer demand|
|Managing Warehouse Expenses||Transparent aggregation of available inventory into a common pool without adding inventory overhead||Reduces warehouse inventory carrying costs and eliminates the need to add additional warehouse real estate to accommodate