"VendorNet Dropship Manager provides both a tactical and strategic solution for us. Tactically, it delivers more accurate and timely information, and reduces lead-time and paperwork on a day-to-day basis. Strategically, it helps us map the performance of our dropship partners, enabling us to make better business decisions."
Chief Operating Officer
The Wine Enthusiast Company
"In my experience, good outside software packages typically deliver 85 percent of the functionality you are looking for. VendorNet Commerce Suite is closer to providing us with nearly 100 percent of the automated dropship and stock purchase order supply chain collaboration capabilities we desire. Equally impressive is the seamless manner in which VendorNet's technology integrated with our in-house developed order and inventory management system; it's a real credit to the VendorNet team."
Vice President, Inventory Control
Thompson Catalog Group
"VendorNet has provided great improvements to our dropship process. Its willingness to meet our needs has been exceptional. VendorNet has definitely helped us in so many ways that I know my appreciation and gratitude is shared by our entire drop ship team and our suppliers."
"VendorNet Stock PO Manager gives our vendors a way to receive and acknowledge orders electronically. It also automatically creates shipping labels and ASNs. This is a very big deal for our vendors because it helps them avoid chargebacks, and they know exactly where an accurate ASN is coming from - they love it. It's a big deal for us as well. Every case that enters our warehouse has a cost per unit figure, which increases with any manual intervention required to get the inventory in the door. With VendorNet Stock PO Manager, we recently loaded 10,000 cases in a week without having to manually enter a single ASN."
Vendor Systems Liaison
Cornerstone Consolidated Services Group, Inc.
"We saw the implementation of VendorNet dramatically improve our customer service and decrease our costs. Additionally, we don't tie up valuable warehouse space with large furniture items, which we now dropship."
Director of Customer Service & Professional and Corporate Sales
"Implementing the VendorNet Commerce Suite was an excellent business decision that has already gone beyond paying for itself. What is truly amazing is how smoothly the whole implementation process has progressed with the retailers and vendors alike. VendorNet has not only created a valuable product for any retailer and vendor in a dropship relationship, but also backs up its expertise with a true commitment to helping its customers succeed."
Cornerstone Services Group, Inc.
"Our primary dropship vendor for Chevy Mall, a General Motors e-commerce site has gone from a fill rate in the mid 70 percent level to a fill rate of more than 90 percent since we went to VendorNet - even with us entering the busy holiday season. Visibility to the metrics has helped our vendor improve their operations."
Mall Services Group, LLC
"The implementation process for VendorNet is so hands off; it is almost scary. Our installer handled everything from setup to training. It is one of the least intrusive software installation and integration experiences I have ever had."
Senior System Analyst
Country Home Products
"VendorNet helps create the perception for your customers that they can get almost anything from your company. VendorNet has allowed us to significantly expand our product offerings and make tremendous improvements in customer service."
That Pet Place, That Fish Place
"VendorNet is one of only four or five things in my career where I just really have to say 'wow'. The impact of VendorNet on our ability to manage stock has been incredible."
Chief Operating Officer
Benchmark Brands and the Footsmart Catalog
"We view VendorNet as EDI for the common man. Cornerstone has implemented both the VendorNet Dropship Manager and the VendorNet Stock PO Manager and has nothing but praise for the results. We require an ASN (advanced shipping notification) for every receipt, and VendorNet Stock PO Manager has provided an extremely effective way for all vendors to comply."
Vice President of Distribution
Cornerstone Consolidated Service Group
"The Reliable Home Office catalog is more than 60% dropship merchandise, so this is an integral part of our business model. We could not have entertained running a dropship business like this without VendorNet. There's too much paperwork and too many failure points in the manual dropship process."
Reliable Home Office and Flax Art Supplies
"Supply chain systems such as VendorNet allows us to expand our product base and number of vendors with a high degree of control without the corresponding increase in inventory costs."
Vice President Operations
"We can't say enough good things about VendorNet. We process between 400 and 1,800 drop shipments per day, a task that used to require at least two full-time employees to manage. And vendor compliance has gone way up."
Vice President Inventory Logistics
"We did quite a bit of research before we purchased VendorNet Dropship Manager, but the decision was really a given when we looked at the risk/reward between price versus the supply chain improvements we would realize."
"We're extremely happy with the VendorNet product. It has completely streamlined our order and invoice processing, and made it infinitely more efficient for us to communicate with our dropship vendors."
"We were VendorNet's original beta customer. I must say that the product lived up to its promise. We wanted a simple solution to accommodate all levels of vendor sophistication and VendorNet delivered with the added benefit of being price competitive."
Chief Information Officer
Hammacher Schlemmer & Company, Inc.
"VendorNet's reporting functions alone make the product invaluable. We actually discovered we were losing money on one of our products as a result of tracking information supplied by VendorNet. VendorNet provides an excellent product for any company in a dropship relationship. I believe it's the best package available, and it has already saved us (in 3 months) the equivalent of a full-time employee."
Manager Software Systems Applications
Miles Kimball Company
"VendorNet is saving us a good 5 days per order because it has eliminated the back and forth phone and fax iterations between us and our vendors. When you consider that we may have thousands of orders with a vendor, the savings in labor alone are huge."
Director of Inventory Control & Planning
The Wine Enthusiast Company
"We realized our payback on VendorNet's technology in just 4 short months and have achieved a 111 percent return on investment, which is just phenomenal. At peak time, we are able to operate with the same headcount, and have also saved the significant expense of overnighting our pack slips. As we continue to bring more and more retailers and vendors online, the reduction in labor requirements alone will be significant allowing us to leverage these resources in other areas."
Director of Business Systems
Cornerstone Services Group, Inc.
"VendorNet has streamlined many facets of our job in the call center. All the information we need to track an order is available to us electronically. We can be more responsive to the customer by providing accurate information at the time they call, rather than going through the tedious process of calling the vendor for order status and then calling the customer back."
Senior Call Center Manager
Cornerstone Services Group, Inc.
"When selecting a new technology product, you need to be confident that quality will be reflected in every aspect of your choice - from the company and product, to service and support. With VendorNet, we were certain quality was a foregone conclusion. VendorNet Dropship Manager has delivered and filled a significant void in our host order management system for handling dropship orders. We've gone from tedious manual processing to complete automation. The real bottom line is, when something makes life simpler, it's going to be used. VendorNet has helped improve our relationships with our suppliers and their turnaround time because our orders are much easier to process."
Taylor Gifts, Inc.
"We are completely thrilled with VendorNet. We have some very large suppliers that send us hundreds and hundreds of invoices a month, that prior to VendorNet we would receive by mail. My department would have to rubber stamp each invoice, send them to Customer Service who would confirm shipment, get management approval, attach more paperwork, and bring the invoices back to us. Finally, at that point we could manually enter the invoices into the accounts payable system. Through its automated General Ledger and Accounts Payable functions, VendorNet has saved accounting and customer service numerous hours per supplier and freed everyone up to do other things."
Accounts Payable Supervisor
"VendorNet’s ability to intelligently distribute orders to the best fulfillment location, based on criteria that we define, was a key factor in our selection process. StoreNet will allow us to optimize our inventory, regardless of where it physically resides, and better serve our customers."
Executive Vice President and Chief Information Officer
"At the end of the day, we found that StoreNet is hands-down the best solution for our store associates. Plus, it’s the closest turnkey omnichannel solution in the marketplace requiring little to no customization."
Senior Vice President of eCommerce
"VendorNet’s credentials and its plug-and-play integration with GSI made our technology decision fast and simple. It was obvious from VendorNet’s cross-channel expertise and strong relationships with its customers that StoreNet was a proven product. VendorNet is an established brand within the GSI family which gave us great confidence in our selection."
Head of eCommerce Business Development
"With our old system, vendor integration was challenging and it lacked the tools necessary to monitor status and performance. We were convinced VendorNet had the right solution for two key reasons – first, it looked very simple to implement as a cloud or SaaS solution and second, they had a large number of retail clients and dropship vendors that were already using it."
Vice President and Chief Information Officer
"A strong recommendation from one of our existing international vendors, led us to VendorNet. VendorNet Dropship Manager has the functionality and features to provide a flexible and scalable platform for us to efficiently manage our projected growth, and confidently expand the depth and breadth of our product offerings. Additionally, the integrated two-way communication with our dropship vendors coupled with the vendor-level performance reporting is a big plus."
Vice President of Operations
National Geographic Society
"We needed a partner and technology that will help us streamline and optimize our order management process. As our overall sku count increases, VendorNet scales well both from a technology and cost perspective. VendorNet also offers additional system features such as carrier integration, which streamlines the entire shipping process for us and our vendors."
Director of Internet Sales and Development
The Franklin Mint
"As a direct result of implementing VendorNet Dropship and Inventory Manager, we have reduced open orders by 50 percent while growing the penetration of our dropship business. Visibility to stock levels and automated updates to our e-commerce site resulted in a dramatic improvement in customer service, and directly lowered order cancel rates. VendorNet also manages the invoicing process so we have seen significant savings in manpower and money in our finance department. Our vendors are benefiting as well with increased sales, faster payments, and decreased return fees."
Director, Inventory Management
Home Decoratiors Collection
"VendorNet is an excellent partner, highly responsive, and incredibly knowledgeable about the direct-to-consumer industry, Internet-based technologies, and their partnership with our shipping carrier, UPS. We also appreciate VendorNet's willingness to embrace our vision and help us expand on it. It's nice to work with a company that has the creativity to develop and implement what we collectively believed was going to be a big idea. VendorNet truly leveraged its technology and know-how to turn our innovative approach to growing our web business into a robust, easy-to-use reality."
President of E-commerce
Jones Apparel Group