distributed order management Solution

To meet increasing consumer demand for a single view of available inventory, cross-channel integration has become a retail mandate. VendorNet’s Order Broker™ technology not only solves this mandate, it revolutionizes it through distributed order management solutions that truly integrate your sales and fulfillment channels. Our distributed order management technology delivers cross-channel inventory visibility, and enables order management and fulfillment from any channel regardless of where the order is placed. With complete visibility to demand and all available inventories, Order Broker centralizes orders across sales channels, and bridges the gap between fulfillment channels ensuring enterprise-wide resources are best utilized to maximize order profitability and exceed customer expectations. We call it "Best Source Fulfillment".

ORDER BROKER
distributed order management Solution for Best Source Fulfillment

Order Broker helps retailers eliminate out-of-stock conditions that equate to lost sales and unhappy customers. It optimizes on-hand inventory across all possible fulfillment channels for more consistent order management that satisfies the demands of multi-channel shoppers. Order Broker is at the forefront of distributed order management solutions that increase sales, lower costs, leverage pockets of under-utilized inventory, reduce shipping costs and transit times to customers, and improve the bottom line.

Real-Time Inventory Visibility and Intelligent Order Routing

Order Broker’s distributed order management software intelligently routes orders to the best fulfillment location based on a sophisticated rules-based order allocation engine. Rules such as proximity to the customer, product sell through and overstocks, lowest transportation costs, lowest delivery time, lowest product costs, safety stock levels, and foot traffic in stores are just some of the retailer-defined variables that can be customized to drive the selection of the final fulfillment location.

The intelligent distributed order management and fulfillment model, powered by Order Broker, ensures orders are delivered most economically for your business while maximizing your sales opportunities by leveraging all 'available-to-sell' inventories from all fulfillment locations. Each unique fulfillment location receives orders via the method that is best suited for the location (i.e., simple browser-based interface for stores, system-to-system electronic data exchange for warehouses, and various file download and upload options for vendors). Order Broker monitors inventory levels from each location and routes orders as appropriate. This means you are able to meet your customer's expectations, maximize cross-channel sales opportunities, and maintain complete control over your inventory - imperatives for today's multi-channel retailers.

VendorNet's Order Broker is the only distributed order management solution that fully integrates all of your fulfillment channels, protects your existing technology investments, and delivers unprecedented advantage for multi-channel customer satisfaction.

Challenge	Order Broker	Benefit
Channel Out-of-Stocks	distributed order management solution for cross channel integration of stores, warehouses, 3PLs,and third-party suppliers	Capture lost sales improves product availability, reduces shipping costs, and customer satisfaction
Disconnected Systems	Back end middleware for distributed order management between existing OMS, ERP, e-commerce, and inventory retail systems	Single customer view across all sales channels for true cross-channel integration
Inventory Forecasting	Enterprise view of order captures across all sales channels	Better product demand data improves inventory forecasting
Product Selection	Corporate-wide inventory visibility	Easily sell products and expand product availability to any sales channel
Performance Monitoring	Comprehensive reporting and executive dashboard	Manage and measure cross-channel performance and compliance
Order Profitability	Rules-based order allocation engine for best source fulfillment	Leverage least-cost fulfillment channels, sell through of end-of-season merchandise at non-discounted prices
Order Tracking	Fulfillment channel and carrier integration for electronic manifesting and ship confirmations	Order status and visibility for customer, call center agents, and store personnel
Cross-channel Order Processing	Web-based, process-driven user interface to any fulfillment location	Consistent processes across fulfillment channels including customized pick list, pack slips, and shipping labels
Customer Satisfaction & Loyalty	Retailer-defined business rules and dynamically configurable selection criteria.	Higher fill rates, greater product availability, and the ability to expand channel fulfillment capabilities that best serves the customer including pickup-in-store, ship-from-store, and ship-to-store