Dropship Software and Web-based Supplier Portal

Our flagship dropship software solution, VendorNet Dropship Manager, streamlines the information flow for businesses that sell direct to customers and fulfill orders direct from suppliers. VendorNet’s dropship software is integrated with a retailer's host order management system allowing dropship order information to be automatically delivered to a web-based supplier portal, or communicated directly to a dropship supplier’s order management platform through system-to-system integration. By automating a largely manual and time intensive process, our dropship software delivers significant cost and time reduction benefits to retailers and dropship suppliers.

Features

• Online packing slip delivery to dropship suppliers
• Customized packing slips by dropship supplier
• Compatible with a variety of host order management systems
• Robust file mapping utility to import orders to any dropship supplier's system
• Real-time web access to dropship order details
• Online ship confirmations
• Online invoicing
• Online dropship order modifications, cancellations, and exception processing
• Estimated ship dates on backordered/delayed merchandise
• Automated cost maintenance
• Real-time reporting of dropship transaction activities
• In-depth supplier performance analysis and reporting
• System administration and security functions

As orders are captured by VendorNet’s dropship software, the system routes the data in real-time to the dropship supplier for processing and fulfillment. Suppliers access their orders through a web-based supplier portal. Orders can also be automatically transmitted through system-to-system integration. In addition to automated order transmission, VendorNet Dropship Manager facilitates order acknowledgements, event-triggered e-mails, order status updates, shipment tracking, exception handling, and invoicing. Retailers and suppliers maintain complete visibility to an order through its entire life cycle for improved order accuracy, and faster delivery to the customer.

VendorNet Dropship Manager also provides transaction aging and throughput views that allow retailers to monitor supplier's activities in real-time. The robust reporting and analysis functions of our dropship software help retailers manage dropship supplier compliance from both an operations and accounting standpoint. VendorNet Dropship Manager’s reports can be customized to meet specific needs such as, custom generated trend analysis, projections, and status reports on demand.

Challenge	VendorNet Dropship Manager	Benefit
Manually Intensive Processes	Backend middleware integrated with retail e-commerce or order management systems	Eliminates manual processes including faxing, mailing, and overnighting packing slips, and rekeying orders
Diverse Dropship Supplier Capabilities	Browser-based or system-to-system file exchange to any dropship supplier	Addresses all levels of dropship supplier IT sophistication, delivering orders in supplier-defined file formats
Order Tracking and Visibility	Real-time web access to order details	Increases availability and accuracy of up-to-date order status, shipping, and invoice information
Cost to Test New Products	Transparent access to all dropship supplier-based products	Easily test new products without incurring upfront, inventory carrying costs
Performance Monitoring	Comprehensive performance reporting and analysis	Tracks and measures dropship supplier performance such as fill rates, backorders, exception handling, etc.
Vendor Compliance	Built-in compliance management tools for retailers and dropship suppliers	Enforces vendor compliance including customized packing slips and shipping labels, and exception reporting
Order Tracking	Dropship supplier and carrier integration for electronic manifesting and ship confirmations	Facilitates real-time order status and visibility for merchandisers, customer and call center agents
Revenue Recognition	Online invoicing	Automates invoicing and payment processes decreasing revenue recognition cycle
Customer Satisfaction & Loyalty	Automated dropship order transmission and management	Increases product availability and selection, improves delivery time to the customer, and extends peak selling periods