Our flagship dropship software solution, VendorNet Dropship Manager, streamlines the information flow for businesses that sell direct to customers and fulfill orders direct from suppliers. VendorNet’s dropship software is integrated with a retailer's host order management system allowing dropship order information to be automatically delivered to a web-based supplier portal, or communicated directly to a dropship supplier’s order management platform through system-to-system integration. By automating a largely manual and time intensive process, our dropship software delivers significant cost and time reduction benefits to retailers and dropship suppliers.
As orders are captured by VendorNet’s dropship software, the system routes the data in real-time to the dropship supplier for processing and fulfillment. Suppliers access their orders through a web-based supplier portal. Orders can also be automatically transmitted through system-to-system integration. In addition to automated order transmission, VendorNet Dropship Manager facilitates order acknowledgements, event-triggered e-mails, order status updates, shipment tracking, exception handling, and invoicing. Retailers and suppliers maintain complete visibility to an order through its entire life cycle for improved order accuracy, and faster delivery to the customer.
VendorNet Dropship Manager also provides transaction aging and throughput views that allow retailers to monitor supplier's activities in real-time. The robust reporting and analysis functions of our dropship software help retailers manage dropship supplier compliance from both an operations and accounting standpoint. VendorNet Dropship Manager’s reports can be customized to meet specific needs such as, custom generated trend analysis, projections, and status reports on demand.
|Challenge||VendorNet Dropship Manager||Benefit|
|Manually Intensive Processes||Backend middleware integrated with retail e-commerce or order management systems||Eliminates manual processes including faxing, mailing, and overnighting packing slips, and rekeying orders|
|Diverse Dropship Supplier Capabilities||Browser-based or system-to-system file exchange to any dropship supplier||Addresses all levels of dropship supplier IT sophistication, delivering orders in supplier-defined file formats|
|Order Tracking and Visibility||Real-time web access to order details||Increases availability and accuracy of up-to-date order status, shipping, and invoice information|
|Cost to Test New Products||Transparent access to all dropship supplier-based products||Easily test new products without incurring upfront, inventory carrying costs|
|Performance Monitoring||Comprehensive performance reporting and analysis||Tracks and measures dropship supplier performance such as fill rates, backorders, exception handling, etc.|
|Vendor Compliance||Built-in compliance management tools for retailers and dropship suppliers||Enforces vendor compliance including customized packing slips and shipping labels, and exception reporting|
|Order Tracking||Dropship supplier and carrier integration for electronic manifesting and ship confirmations||Facilitates real-time order status and visibility for merchandisers, customer and call center agents|
|Revenue Recognition||Online invoicing||Automates invoicing and payment processes decreasing revenue recognition cycle|
|Customer Satisfaction & Loyalty||Automated dropship order transmission and management||Increases product availability and selection, improves delivery time to the customer, and extends peak selling periods|